Privacy Policy

TotalSports 1 ("we", "us", "our") is a sports entertainment platform operated by TotalSports Media Ltd, registered in Accra, Ghana. Our platform is available at totalsports1.com and through our mobile applications.

We collect the following categories of personal data: • Account information: name, email address, password (encrypted) • Profile information: country, timezone, preferred sports and teams • Usage data: pages visited, content watched, search queries, device type • Payment information: billing address and payment method (processed securely by Stripe — we do not store card numbers) • Communications: messages you send to our support team • Technical data: IP address, browser type, cookies, session data

We use your personal data to: • Provide, maintain and improve our platform and services • Personalise your content and recommendations • Process subscription payments and manage your account • Send service notifications, account updates and newsletters (with your consent) • Analyse usage patterns to improve user experience • Comply with legal obligations and protect against fraud

For users in the European Economic Area and UK, our legal basis for processing includes: • Contract performance: to provide you with our services • Legitimate interests: to improve our platform and prevent fraud • Consent: for marketing communications (you can withdraw at any time) • Legal obligation: to comply with applicable laws

We do not sell your personal data. We may share data with: • Service providers: hosting, payment processing (Stripe), email delivery, analytics • Sports data providers: Sportsmonk API (anonymised usage only) • Legal authorities: when required by law or to protect our rights All third-party providers are bound by data processing agreements.

We use cookies and similar technologies for: • Essential cookies: session management, authentication (required) • Analytical cookies: understand how visitors use our site (opt-out available) • Preference cookies: remember your settings and preferences (opt-out available) • Marketing cookies: personalised advertising (opt-in only) See our Cookie Policy for full details.

We retain your personal data for as long as your account is active or as needed to provide services. When you delete your account, we delete your personal data within 30 days, except where we are required to retain it by law (e.g. financial records for 7 years).

You have the right to: • Access your personal data • Correct inaccurate data • Request erasure ('right to be forgotten') • Object to or restrict processing • Data portability • Withdraw consent at any time Exercise these rights by emailing privacy@totalsports1.com or through your account settings.

We implement industry-standard security measures including HTTPS encryption, bcrypt password hashing, rate limiting, and regular security audits. However, no method of transmission over the internet is 100% secure.

Our services are not directed to persons under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our platform. Continued use after changes constitutes acceptance.

For privacy enquiries: privacy@totalsports1.com TotalSports Media Ltd Sports Media House, Airport City Accra, Ghana